Frequently Asked Questions
Answers to all your questions about vs7889 right here
Find out everything about accounts, deposits and withdrawals, bonuses, games and security.
vs7889 is committed to giving players in Bangladesh the best online gaming experience. Below we have arranged the most frequently asked questions into five categories — Account and Registration, Deposits and Withdrawals, Games and Gameplay, Bonuses and Promotions, and Safety and Responsible Gaming. If you cannot find the answer to your question on this page, our 24/7 Bengali live chat support is always ready to help.
Account and Registration
Account and Registration
To open an account at vs7889 you need an active mobile number, an email address and a password. The registration process is completed entirely online and your account is activated within just a few minutes. Providing accurate and truthful information is mandatory.
To open an account and play at vs7889 you must be 21 years of age or older. We are committed to keeping minors away from gaming. Age verification may be requested at any time.
Each person may open only one account at vs7889. Creating multiple accounts is a violation of our terms and conditions. If duplicate accounts are detected, both accounts may be closed and any balance held may be forfeited.
If you forget your password, use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number or email. Enter the code and set a new password. If you have trouble, contact our support team via 24/7 live chat.
Deposits and Withdrawals
Deposits and Withdrawals
Depositing from bKash or Nagad to vs7889 is generally an instant process — in most cases your gaming balance is credited within a few seconds to 2-3 minutes. The same speed applies to Rocket and Upay. Bank transfers may take a little longer.
The minimum deposit amount across all payment methods at vs7889 is ৳200. This same minimum applies to bKash, Nagad, Rocket, Upay and bank transfer. There is an opportunity to receive a welcome bonus of up to 150% on your first deposit.
Withdrawal requests from vs7889 are generally processed within 10 to 45 minutes. Funds are sent to bKash, Nagad and other mobile wallets as quickly as possible. The transfer begins as soon as the withdrawal amount has been verified.
vs7889 does not charge any withdrawal fees of its own. However, your bank or mobile wallet provider (bKash, Nagad, etc.) may apply their own transaction charges. Contact your payment service provider for details.
The minimum withdrawal from vs7889 is ৳500. This limit applies to all payment methods — bKash, Nagad, Rocket, Upay and bank transfer. Before withdrawing, make sure your balance exceeds this minimum amount.
Games and Gameplay
Games and Gameplay
To bet on BPL (Bangladesh Premier League) matches at vs7889, go to the Cricket section and select the match you want. You can bet on various markets including match winner, toss, top run scorer and over/under runs. In live betting, odds are updated while the match is in progress.
vs7889 offers slots from several leading game providers including PG Soft, Pragmatic Play and JILI. There are hundreds of popular slot games such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, Lucky Neko and Wild Bandito. New games are added regularly.
Yes, vs7889 is fully mobile-optimized. All games and betting features can be enjoyed directly from a browser on both Android and iOS devices. A full experience is available on smartphones without downloading any separate app.
In live casino you play in real time with a real dealer — roulette, blackjack, baccarat and live show games are available. vs7889 offers live tables from Evolution Gaming and Ezugi where you can chat in Bengali while you play.
RTP (Return to Player) is the theoretical percentage of total bets that a game returns to players over the long term. A higher RTP means a better chance of returns over time. Keep in mind, however, that any result can occur in the short term — RTP does not guarantee a win.
Yes, vs7889 offers betting on major international cricket tournaments including the T20 World Cup, IPL and ICC events. Special markets are available for Bangladesh Tigers matches. Betting markets for other sports such as football and kabaddi are also available.
Bonuses and Promotions
Bonuses and Promotions
vs7889 gives new players a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives you a ৳1,500 bonus for a total balance of ৳2,500. Depositing ৳8,000 gives you the maximum ৳5,000 bonus for a total of ৳13,000. A 10x wagering requirement applies to the bonus.
A wagering requirement is the multiplier that determines how much you must bet before a bonus can be withdrawn. The vs7889 welcome bonus carries a 10x wagering requirement, meaning that if you receive a ৳1,000 bonus you must place a total of ৳10,000 in bets before you can withdraw. This condition must be met within the specified time limit.
The vs7889 VIP program has three tiers — Bronze, Silver and Gold. Bronze members enjoy up to 0.4% weekly cashback, Silver members up to 0.8%, and Gold members up to 1.2%. Staying regularly active gives you the opportunity to move up to a higher tier.
Check the casino's Promotions page regularly to find active vs7889 bonus codes and promotional offers. Special offers are published for major occasions such as Eid, the BPL season and Pohela Boishakh. You can also find out about the latest offers via 24/7 live chat.
In general, bonus balance can be used on slot games, live casino and sports betting. However, specific promotions may have their own conditions under which certain games or bet types are excluded from wagering. Check the offer page for each bonus or contact live chat support for full details.
Safety and Responsible Gaming
Safety and Responsible Gaming
vs7889 uses SSL encryption technology to keep your information secure. All financial transactions are carried out through encrypted channels. A certified random number generator (RNG) is used to ensure fair play, keeping the outcome of every game completely unbiased.
vs7889 handles your personal information with strict confidentiality. Your name, mobile number, email or financial details are never sold or shared with third parties. Read our privacy policy for more details.
vs7889 places the highest importance on responsible gaming. If you feel you need help, you can use the self-exclusion or deposit limit features. Our support team is always ready to assist with this. Visit our Responsible Gaming page for more details.
To self-exclude, contact our support team via 24/7 live chat or email us at [email protected]. We can arrange to suspend your account for a set period or permanently. Do not hesitate to make this decision.
vs7889 customer support is available seven days a week, 24 hours a day. Instant assistance is available in Bengali through live chat. You can also reach us by email at [email protected]. Live chat is the fastest way to get a response.
Still have questions? Contact Support
Our Bengali-speaking support team is with you 24 hours a day, 7 days a week. Join the live chat or email us directly — we will respond in the shortest possible time.
Average response time — extremely fast