🛡️ Safe Gaming

Responsible Gaming at vs7889 is our
top priority

Play for fun, stay in control. vs7889 ensures a healthy and safe gaming experience for you through deposit limits, self-exclusion, and time-outs.

Safe Gaming

Our Commitment

Why is responsible gaming important?

vs7889 believes that online gaming is an entertainment activity — not a source of income. We want every member to play with a healthy mindset and within their own financial means. That is why we have built multiple protective tools that keep you in control at all times.

Remember — if you ever feel that gaming is getting out of your control, contact our 24/7 Bengali live chat support immediately. Our expert team is always by your side.

For ages 21 and above only

Our Protection Tools

vs7889 lets you use the following tools directly from your account to keep your gaming experience safe.

Deposit Limit

Set a daily, weekly, or monthly deposit cap. Once a limit is set, it can only be changed after a designated waiting period, which protects you from overspending in an emotional moment.

Financial Protection

Self-Exclusion

If you feel you need a break, temporarily remove yourself from the platform for a set period (from 30 days up to long-term). Your account is automatically closed during self-exclusion.

Voluntary Break

Time-Out

Take a temporary break for 24 hours, 7 days, or 30 days. During this time, logging in or gaming will be completely disabled, but you can return as normal once the break ends.

Temporary Pause

Bet Limit

Set a maximum amount to wager per session in advance. Enjoy gaming within your budget and stay free from the worry of losses.

Budget Management

Age Verification (21+)

vs7889 strictly prohibits access for anyone under 21. Age verification is mandatory at registration. Keeping minors away from gaming is our ethical responsibility.

Age Protection

Reality Check Reminder

A notification will appear at set intervals to remind you how long you have been playing and how much you have spent. Stay aware and make your own decisions.

Awareness Notification

Signs of Problem Gaming

If any of the following signs apply to you, seek help immediately:

  • Feeling a repeated urge to play in order to recover lost money.
  • Trying to stop gaming but failing to do so.
  • Hiding the amount of gaming you do from family or friends.
  • Neglecting work, studies, or family responsibilities because of gaming.
  • Betting money meant for bills or household expenses.
  • Feeling anxious or irritable when not playing.
  • Gaming to escape stress, sadness, or loneliness.

Help Yourself

Some effective steps to build responsible gaming habits:

1

Set a Budget

Allocate only the amount you can afford to spend on entertainment each month to gaming. Never use money meant for bills or essential expenses.

2

Respect Time Limits

Decide in advance how long you will game each day. Keep reality check notifications on and stop playing when a warning appears.

3

No Emotional Betting

Never play when you are angry, upset, or under the influence of alcohol. Playing with a clear head helps you make better decisions.

4

Take a Break

If you feel you are on a losing streak, take a break right away. Chasing lost money carries the risk of losing even more.

5

There Is No Shame in Asking for Help

Gaming problems are a recognised behavioural issue. Seeking help from family, friends, or a professional counsellor is a sign of courage.


Protecting Minors — For Ages 21 and Above

vs7889 strictly prohibits gaming by minors. If there are children or teenagers in your home, make sure to use a password lock on your device and do not allow them access to gaming platforms. If you suspect a minor has used your account, notify our live chat immediately. We will take action right away. Remember — ensuring account security is the member's responsibility.


Contact Us for Support

If gaming has become a problem, speak to our team without hesitation. Your information will be kept completely confidential.

24/7 Live Chat

Speak directly in Bengali with our trained support team. Any time, any day — help is available around the clock.

Email Support

For detailed issues, write to us by email. Our address is: [email protected] — we will respond promptly.

Account Security Team

Our specially trained team is always ready to handle requests for self-exclusion or long-term account closure.


Frequently Asked Questions — Responsible Gaming

After logging into your account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; increasing a limit requires a waiting period.

When you activate self-exclusion, your account is completely locked from logging in for the selected period (starting from 1 month). During this time, no betting, deposits, or gaming will be possible. For long-term exclusion, please contact our live chat.

No, your wallet balance remains completely safe while a time-out is active. Only gaming activity is temporarily suspended. Once the break period ends, you can start playing again as normal.

vs7889 does not directly provide professional counselling services, but our 24/7 live chat support team is always ready to help you activate protective measures on your account and guide you through taking a break. For professional help, we recommend contacting a mental health centre near you.

Change your password immediately and notify us via live chat or email at [email protected]. Our security team will review recent activity on your account and, if necessary, temporarily freeze the account and investigate.

You can set the reality check interval yourself — 30 minutes, 1 hour, or 2 hours. Each notification will show you a summary of how long you have been playing in the session and the total amount you have wagered.

Play for fun, stay safe

Enjoy cricket betting, slot games, or live casino on vs7889's trusted platform — always on your own terms. If you have any questions, visit our FAQ page or speak to us directly on live chat.

Safe, Healthy, and Responsible Gaming
For ages 21+