vs7889 Privacy Policy
Your personal information is completely safe with us. vs7889 ensures the privacy of every user through SSL encryption and strict data protection policies.
Introduction and Scope
This Privacy Policy ("Policy") applies to the vs7889 platform and all its services. When you use the vs7889 website, mobile version, or any other digital channel, you agree to comply with the terms of this Policy.
vs7889 is a trusted online gaming and betting platform for users in Bangladesh. We place the highest importance on the privacy of our users' personal information and are committed to keeping that information secure.
The topics covered in this Policy are: what types of information we collect, how that information is used, how long it is stored, who it may be shared with, and what rights you have.
Information We Collect
vs7889 collects two types of information: (a) what you voluntarily provide, and (b) information collected automatically through your use of the platform.
| Type of Information | Examples | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Via registration form |
| Contact Information | Mobile number, email address | At account creation |
| Financial Information | bKash / Nagad / Rocket / Upay number, transaction history | During deposit and withdrawal processes |
| Technical Information | IP address, device type, browser, cookies | Automatically |
| Usage Information | Game history, betting activity, login times | During platform use |
Purpose of Using Information
vs7889 uses collected information only for the following purposes:
- To create, verify, and manage accounts
- To process deposits, withdrawals, and other financial transactions
- To run gaming and betting services without interruption
- To complete identity verification (KYC) in accordance with applicable law
- To prevent fraud, money laundering, and illegal activity
- To provide customer service and 24/7 support
- To ensure safe and responsible gaming
- To improve platform performance
- To provide information about bonuses, promotions, and special offers (subject to your consent)
vs7889 never sells your information to third parties or uses it for advertising purposes.
Legal Basis for Processing Information
We process your information on the following legal bases:
- Contractual Performance: Processing information is necessary for account management, deposits and withdrawals, and gaming services.
- Legal Obligation: To comply with identity verification, fraud prevention, and anti-money laundering regulations.
- Legitimate Interests: For platform security, fraud detection, and improvement of service quality.
- Consent: Your consent is required for marketing communications, certain cookies, and promotional messages — which you may withdraw at any time.
Data Sharing and Disclosure
vs7889 does not disclose your personal information to any third party except in the following limited circumstances:
Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These partners follow their own privacy policies.
Technology Service Providers
Trusted technology partners are engaged under contractual data protection terms for secure hosting, server management, security monitoring, and technical support.
Law Enforcement Agencies
Specific information may be provided upon receipt of a legal order, court direction, or regulatory request from a competent authority in Bangladesh or an applicable jurisdiction.
Game Software Providers
Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may monitor gaming activity on their own platforms. Their own privacy policies apply.
Data Retention and Deletion
vs7889 retains your information only for as long as necessary. The specific retention periods are as follows:
- Account Information: At least 5 years from the date of account closure (as required by legal obligation).
- Financial Transaction Records: Up to 7 years in accordance with anti-money laundering regulations.
- KYC Documents: 5 years from the date of verification or 5 years after the end of the relationship.
- Gaming and Betting Logs: A maximum of 3 years.
- Marketing Consent Records: 3 years from the date of consent withdrawal.
- Cookies and Technical Logs: 90 days to 1 year.
After the specified period, information is securely deleted or anonymized in a way that makes it impossible to identify any individual.
Data Security Measures
vs7889 uses the highest industry-standard technical measures to protect your personal information. Our key security layers are as follows:
Nevertheless, no data transmission over the internet can be guaranteed to be 100% secure. We therefore ask that you keep your password confidential and exercise caution when using your account on public Wi-Fi.
Cookies and Tracking Technologies
The vs7889 platform uses cookies and similar technologies. The types and purposes of cookies are described below:
- Essential Cookies: To keep login sessions active, verify security tokens, and retain your cart or betting slip. The platform cannot function without these.
- Functional Cookies: For your language preference, theme settings, and personalized experience.
- Analytical Cookies: To understand which pages are used most — helps improve service quality.
- Marketing Cookies: To show relevant offers with your consent — you may withdraw at any time.
You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some platform services to not work properly.
Your Rights
As a user of vs7889, you have the following rights over your own information:
| Right | Description |
|---|---|
| Access | You may request to know what information we hold about you. |
| Right to Rectification | You may request correction of inaccurate or incomplete information. |
| Right to Erasure | You may request deletion of your information in certain circumstances, except for information subject to legal obligations. |
| Right to Restrict Processing | You may object to the processing of your information in certain circumstances. |
| Right to Portability | You may request to receive your information in a structured format. |
| Right to Withdraw Consent | You may withdraw consent for marketing communications or specific cookies at any time. |
To exercise these rights, contact us via 24/7 live chat or send an email to [email protected]. We will try to respond within 30 business days.
Protection of Minors
vs7889 strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If we learn that a minor has created an account, that account will be immediately cancelled and all collected information will be deleted.
If a parent or guardian suspects that their minor child is using vs7889, please contact [email protected] immediately.
International Data Transfers
vs7889's servers and technology infrastructure may be located in multiple countries. For transfers of information collected in Bangladesh to other countries, we ensure that:
- Equivalent data protection measures are in place in the destination country.
- Standard data protection agreements are in effect with contracted data processors.
- All transferred data is encrypted and covered under the relevant privacy policy.
Policy Changes and Updates
vs7889 reserves the right to update this Privacy Policy as needed. For any significant changes:
- The "Last Updated" date at the top of this page will be changed.
- A notification may be sent to your registered mobile number or email.
- For significant changes, your consent will be obtained when you log in to the platform.
Continued use of the platform after an update will be considered acceptance of the revised policy. We recommend that you review this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any rights regarding your personal information, please contact us:
24/7 live chat support is available in Bengali. Start a chat from any page on the platform.
[email protected]
To get an effective response, write "Privacy Request" in the subject line.
vs7889 takes every privacy-related request seriously and is committed to responding as quickly as possible. Your trust and confidence are our most valued asset.
Related Information
To learn more, visit our other policy pages: Terms & Conditions, Responsible Gaming, About Us and FAQ.